No worries at all. It happens to the best of us. Contact our customer care team once your order arrives and we can help exchange it the size.

Just remember to not let your cat use the bed, as used beds cannot be exchanged. You'll be able to get a good feel for the size once the bed is opened up.

Our exterior faux fur is made of high-quality polyester, while the filling is our super plush, PP-cotton. This is the same filling used in human bedding, and kids/child toys alike.

Most definitely - we use our world famous plus faux-fur, to mimic thier mothers. Creating a sense of zen, which has been proven to create a calming space for your pet.

Our typical delivery after dispatch is:

Australia: 4-10 days
Ireland: 6-16 days
Canada: 6-18 days
Rest of world: 6-16 days

We invest more in our shipping than any of our competitors, for swift delivery. Meaning you will get your bed sooner.

No, definitely not. We cover all shipping costs associated with your order.

Most definintely - although we really believe your cat will love this bed, we do offer 30-day returns.

The only thing we ask, as per our returns policy, is that you do not let your cat use the bed before deciding whether to keep or return the parcel. This is due to hygiene and the inability to send a used returned bed to another cat (especially considering their sensitive noses). Sound fair?

We recommend taking some time to measure your car to pick their size accurately. We know it can be tricky unless you're the local cat whisperer, but give our size recommender a go for a but of help if measuring becomes too tricky.

Not at all - our beds are made breathable, so cozy when it's cold and comfortable when it's hot.